"Targets missed, incentives gone. My credit card debt of ₹12L ballooned with hidden charges. I was borrowing just to pay interest. AMA Legal Solutions stopped the cycle and settled it for less than half so I could breathe."
Vikram, a 35-year-old Area Sales Manager for a leading FMCG company in Gurugram, lived a life fueled by adrenaline and targets. But the post-COVID market slowdown hit his sector hard. For three consecutive quarters, he missed his sales targets. His base salary covered his rent and EMI for a home loan, but his lifestyle and daily operational expenses relied heavily on the quarterly performance incentives that had suddenly vanished.
To bridge the gap, Vikram started rotating credit on three different premium credit cards. 'It felt like a temporary fix,' Vikram explains. 'I thought one good quarter would clear everything.' But with interest rates hitting 42% annually and 'over-limit' fees piling up, his debt ballooned to ₹12 Lakhs within a year. He was borrowing from Card A to pay the minimum due on Card B—a classic debt spiral.
Credit card recovery agents are notoriously aggressive with corporate employees. They know that a professional's biggest fear is losing their reputation at work. The harassment started subtly with SMS reminders but escalated to calls on his office landline.
One afternoon, during a regional review meeting, Vikram's boss received a call from an agent claiming Vikram was involved in 'financial fraud.' 'It was a lie designed to get me fired or shamed into paying,' Vikram says. 'My boss looked at me with suspicion. I realized that if I didn't stop this, I wouldn't just be broke; I would be unemployable.'
Vikram contacted AMA Legal Solutions immediately after the incident with his boss. The legal team understood the urgency. They immediately issued notices to the credit card issuer and the third-party agency, specifically citing the violation of data privacy laws and the RBI's guidelines on confidentiality.
The legal notice made it clear: circumventing the borrower to contact an employer is a punishable offense. AMA demanded an immediate written apology for the defamation and a cessation of all calls to the office. The bank, fearing a countersuit for professional damages, immediately pulled back the aggressive agents. The office calls stopped, saving Vikram's job.
With the immediate threat to his career neutralized, AMA's financial experts dissected the ₹12 Lakh demand. They found that nearly ₹5 Lakhs of the outstanding amount was purely interest, late fees, and 'over-limit' charges accumulated over just 14 months.
AMA's negotiators engaged with the bank's credit risk department. They argued that the principal amount utilized was significantly lower than the demand. They presented proof of Vikram's reduced income and argued that the bank's predatory interest compounding was the primary cause of the default. They positioned a settlement as the only viable exit for both parties.
The negotiation was tough, but data won. The bank agreed to waive off almost the entire interest component and settled the three cards for a total of ₹5.8 Lakhs. This was a massive 52% reduction from the total claim.
Vikram used his provident fund withdrawal to clear the settlement amount in one go. AMA ensured he received 'Settled' letters for all cards and guided him on how to slowly rebuild his CIBIL score. 'I was drowning in 40% interest,' Vikram says. 'AMA Legal Solutions didn't just cut the debt; they cut the rope that was dragging me down.'
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