Harassed by recovery agents? Stuck in a high-interest app loan trap? We help you negotiate a legal One Time Settlement (OTS) and stop the abuse.
True Credits Pvt Ltd is the RBI-registered Non-Banking Financial Company (NBFC) that operates the popular TrueBalance lending app. They specialize in providing small-ticket personal loans to millions of users across India, often with minimal documentation.
While the app offers quick cash, the financial reality can be harsh. True Credits loans often carry extremely high interest rates, and the repayment tenures are short. If you miss a payment, the penalty charges stack up daily, and the recovery process can be aggressive, involving frequent calls and messages to you and your contacts.
If you are trapped in a cycle of debt with TrueBalance, AMA Legal Solutions can help. We intervene legally to stop the harassment and negotiate a One Time Settlement (OTS) that allows you to close the loan for a fraction of the inflated demand.
The convenience of TrueBalance loans often masks the severe financial risks. Here is how borrowers get trapped:
The Annual Percentage Rate (APR) on these loans can exceed 60-80%. Additionally, if you default, they add "overdue charges" and "bounce fees" daily. A loan of ₹10,000 can easily balloon to ₹25,000 within a few months.
Many loans have very short tenures (15, 30, or 60 days). This doesn't give borrowers enough time to generate cash flow, leading to default. Once you default, the pressure from recovery agents begins immediately.
The most common complaint against digital lenders is the harassment of contacts. Agents may call your parents, friends, or colleagues to shame you into paying.
Despite being a digital lender, True Credits uses formal legal channels to recover dues.
True Credits frequently uses Online Dispute Resolution (ODR) platforms. They send arbitration notices via email or SMS.
Most app loans are repaid via e-mandate (NACH). If this auto-debit bounces due to insufficient funds, it is a criminal offense.
OTS is the most effective way to close your TrueBalance loan if you are in a debt trap. We negotiate a final settlement amount that is significantly lower than the total dues.
We have successfully settled hundreds of True Credits cases, often achieving waivers of 40-60% on the total outstanding amount, depending on the case specifics.
We specialize in stopping digital lending harassment and protecting your privacy.
We deal directly with the NBFC's legal team, bypassing the aggressive call center agents.
We know the RBI guidelines inside out and use them to your advantage.
We analyze your loan statement to separate principal from penalties. We also document any instances of harassment for legal action.
We send a strong legal notice to True Credits, demanding they stop contacting you and your references immediately.
If harassment continues, we escalate the matter to the RBI Ombudsman, citing specific violations of the Digital Lending Guidelines.
We negotiate with the lender's legal team. We aim to waive off all interest and penalties, settling for a amount close to the principal.
We verify the Settlement Letter from True Credits to ensure it guarantees full closure and no future claims.
You make the payment to the official account. We then ensure the loan is closed on the app and your CIBIL report is updated.
The RBI has issued strict guidelines for digital lenders:
Settlement marks the account as "Settled" in CIBIL. This does lower your score.
However, continuing to default is worse. A "Written Off" status or active "Overdue" status damages your score more severely and for a longer time.
After settlement, you can rebuild your score by using a secured credit card and paying bills on time for 12 months.
"TrueBalance agents were calling my parents and friends, which was humiliating. AMA Legal Solutions sent a legal notice and filed a complaint. The calls stopped within 48 hours. We then settled the loan for 50% of the demand. I got my peace of mind back."
Student, Delhi
"I was stuck in a debt trap with multiple app loans, including True Credits. The interest was piling up daily. AMA Legal Solutions helped me prioritize and settle them one by one. For True Credits, they negotiated a waiver of all the extra charges. I am finally debt-free."
Retail Employee, Mumbai
Expert answers on settling your TrueBalance app loans.
Stop the harassment and settle your debt legally.
Our loan settlement services are available across all states and union territories in India