Credit Card & Personal Loan Relief

Settle Your DBS Bank Debt & Regain Financial Freedom

Struggling with Digibank loans or Bajaj Finserv DBS Credit Cards? We help you negotiate a legal One Time Settlement (OTS) and stop harassment.

Overview: DBS Bank & Digibank

DBS Bank India is a subsidiary of DBS Bank Ltd, Singapore. It has expanded aggressively in India, primarily through its digital-only banking platform, Digibank, and its acquisition of Lakshmi Vilas Bank. DBS is known for its seamless digital lending process, offering instant personal loans and co-branded credit cards (notably with Bajaj Finserv).

While the ease of getting a loan is a major draw, the recovery process for defaulters can be swift and stringent. Since many of these loans are unsecured and digitally processed, the bank relies heavily on automated collection systems, third-party recovery agents, and legal notices to recover dues.

If you are facing financial difficulties and have defaulted on your DBS Bank loan or credit card, you are likely experiencing aggressive follow-ups. It is essential to know that you have options. AMA Legal Solutions can intervene on your behalf, stop the harassment, and negotiate a formal settlement that is financially feasible for you.

Digibank & Digital Lending Challenges

Digibank loans are often disbursed instantly based on algorithms. However, when a borrower defaults, the digital nature of the relationship can make it hard to find a human to talk to about restructuring or settlement.

Automated Debit Failures

When NACH mandates fail, the system automatically triggers bounce charges and penal interest, causing the debt to spiral out of control within months.

Lack of Support

Customer care often cannot authorize settlements. You need access to the bank's credit or legal department, which is where we come in.

Settling DBS Credit Cards

The Debt Trap of Credit Cards

DBS Bank offers several credit cards, including the popular Bajaj Finserv DBS Bank SuperCard. Defaulting on these cards is dangerous because of the exorbitant interest rates (3.5% to 4% per month, or 42%+ annually).

How We Help Settle Credit Card Debt:

  • Stop the Interest Meter: We negotiate to freeze the outstanding amount, stopping further addition of interest and late fees.
  • Principal-Based Negotiation: We aim to settle the account for an amount closer to the principal spent, waiving off the accumulated interest and charges.
  • Lump Sum Settlement: Credit card debts are usually settled via a one-time payment (OTS) for maximum discount.

*Note: Settling a credit card will block that card and may affect your ability to get unsecured credit cards in the near future.

DBS Personal Loan Settlement

Personal loans are unsecured debts. This means the bank does not have any collateral (like your house or car) to seize. This gives you, the borrower, some leverage during negotiation.

Unsecured Nature

Since there is no asset to sell, the bank is often willing to accept a reduced amount to close the file rather than pursuing expensive legal action.

Arbitration Risk

DBS may initiate arbitration proceedings. We represent you in these proceedings to ensure a fair settlement is reached before any award is passed.

Discount Potential

For personal loans that have been NPAs for over a year, settlements can sometimes be achieved at 40-50% of the outstanding value.

One Time Settlement (OTS) Explained

OTS is a legal mechanism where the bank agrees to accept a reduced lump sum payment to close the loan account permanently.

Benefits of OTS

  • Complete waiver of future interest.
  • Waiver of accumulated penal charges.
  • Closure of all legal cases.
  • Mental peace and freedom from debt.

Our Role

We analyze your financial gap and present a proposal to DBS Bank's settlement committee. We ensure the settlement amount is realistic for you and that the bank issues a valid "No Dues Certificate" upon payment.

Why Choose AMA Legal Solutions?

Protection

We shield you from aggressive recovery agents and legal threats.

Savings

Our negotiation often saves clients 40-60% of the total outstanding debt.

Expertise

We know the internal policies of banks like DBS and how to navigate them.

Closure

We ensure you get proper legal closure documents (NDC) to avoid future issues.

Our Settlement Process

1. Consultation & Analysis

We review your loan details, outstanding amount, and financial hardship proofs.

2. Legal Representation

We formally inform DBS Bank that we represent you. This channels all communication through us.

3. Proposal Submission

We submit a structured settlement proposal to the bank, backed by evidence of your inability to pay the full amount.

4. Hard Negotiation

We negotiate with the bank's credit committee to bring down the settlement amount to the lowest possible figure.

5. Settlement Letter

We verify the draft settlement letter from the bank to ensure there are no hidden clauses.

6. Closure

You make the payment, and we ensure the loan account is closed and the NDC is issued.

Know Your Rights (RBI Guidelines)

The RBI has strict codes of conduct for debt recovery. You are protected against:

  • Time Restrictions: No calls before 8 AM or after 7 PM.
  • Privacy: Agents cannot discuss your debt with neighbors or relatives.
  • Decency: No abusive language or physical threats.
  • Identification: Agents must carry ID cards and authorization letters.

Violation of these rights is grounds for a complaint to the Banking Ombudsman, which we can handle for you.

Impact on CIBIL Score

Settlement does affect your credit score. Your account will be flagged as "Settled," which indicates a default was resolved by paying less than the full amount.

However, this is a temporary setback. A "Settled" status is far better than "Written Off" or "Suit Filed," which permanently damage your creditworthiness.

Once the loan is closed, you can start rebuilding your score. With disciplined financial behavior, you can reach a healthy score (750+) within 12-24 months.

Rebuilding Strategy

  • Get a secured credit card (against Fixed Deposit).
  • Use less than 30% of the limit.
  • Pay the full bill amount on time every month.
  • Avoid applying for new unsecured loans for 1 year.

Required Documents

  • Loan Account Number / Credit Card Number
  • PAN Card & Aadhaar Card
  • Latest Statement of Account
  • Copies of Legal Notices (if any)
  • Proof of Income Loss (Termination letter, etc.)
  • Medical Records (if applicable)

Client Success Stories

★★★★★

"I had a huge outstanding on my DBS Bajaj credit card. The interest was killing me, and agents were calling my office. AMA Legal stepped in, stopped the calls, and helped me settle the debt for 45% of the amount. Highly professional."

A

Anjali Sharma

Marketing Executive, Mumbai

★★★★★

"I lost my job and defaulted on my Digibank personal loan. I was scared of legal action. The team at AMA Legal explained the process clearly, represented me, and closed the loan with a settlement I could afford."

K

Karan Mehta

Software Engineer, Bangalore

Expert Guidance

Common Questions

Answers to your queries about settling loans with DBS Bank.

Yes, DBS Digibank personal loans are unsecured loans and can be settled through a One Time Settlement (OTS) if you are unable to pay the full amount due to genuine financial hardship. We can negotiate with the bank to waive off interest and penalties.
Co-branded credit cards like the Bajaj Finserv DBS SuperCard are also eligible for settlement. Since credit card debt carries extremely high interest rates (36-42% p.a.), the outstanding amount can balloon quickly. Settlement is often the best way to close these high-interest debts.
Loan default is a civil matter, not a criminal one. However, if you have issued a cheque that has bounced, DBS Bank can file a case under Section 138 of the Negotiable Instruments Act. This is a criminal offense but is bailable. We can represent you in court and resolve the matter through settlement.
The settlement amount depends on the age of the default (NPA status) and your financial situation. For unsecured loans and credit cards, waivers can range from 40% to 60% of the total outstanding amount. The older the default, the higher the potential discount.
Yes, like most banks, DBS uses third-party recovery agencies. While they are regulated by RBI guidelines, agents often cross the line with harassment. Once you hire AMA Legal Solutions, we take over all communication, and you can direct agents to speak with us.
Yes, business loans can also be settled. If the loan is unsecured, the process is similar to personal loans. If it is a secured loan (against property), the process is more complex involving SARFAESI Act proceedings, but settlement is still possible to stop the auction of your property.
Settling a loan will mark your account as 'Settled' in your CIBIL report, which will lower your score. However, this is better than a 'Written Off' or 'Willful Default' status. You can rebuild your score over time by using secured credit cards and paying bills on time.
The negotiation process typically takes 2-4 weeks. Once the settlement amount is agreed upon, you will receive an official settlement letter from DBS Bank. You usually get a few days to a month to make the payment.
In most cases, no. We handle the negotiations remotely with the bank's central credit or recovery department. You may only need to visit a branch if there are specific document requirements for the final closure.
You will need to provide your loan account details, latest statement, KYC documents (PAN/Aadhaar), and proof of financial hardship (e.g., job loss letter, medical records, bank statements showing low balance).
Yes, the settlement letter is a legally binding document issued by the bank. It states the agreed amount and confirms that upon payment, the loan will be closed. We verify the authenticity of this letter before you make any payment.
It is unlikely that DBS Bank will lend to you again immediately after a settlement. However, other lenders may consider you in the future once your credit score improves.
Do not ignore legal notices. Forward them to us immediately. We will reply to the notice on your behalf and initiate settlement discussions to prevent further legal escalation.
We are a team of experienced lawyers specializing in debt settlement. We understand the banking laws and regulations in India. We protect you from harassment, handle all legal correspondence, and negotiate the best possible deal for you.
Usually, banks prefer a single bullet payment for OTS. However, in some cases, we can negotiate for the settlement amount to be paid in 2-3 installments, though this might slightly reduce the discount percentage.

Ready to Close Your DBS Loan?

Don't let debt control your life. Get expert legal help today.

We Serve All States & Union Territories

Our loan settlement services are available across all states and union territories in India